- Develop and execute CRM strategy (Retail/FMCG).

- Manage customer data, segmentation, and analysis for insights.

- Plan and implement targeted CRM campaigns across channels.

- Oversee automated CRM programs and customer journeys.

- Collaborate with Sales, Product, and IT for customer experience.

- Monitor, analyze, and report on CRM campaign performance.

- Manage CRM budget.

- Stay updated on Retail/FMCG CRM trends.

- Potentially manage a CRM team.

Qualifications :

1. Thai Nationality Only
2. Bachelor's in Marketing, Business, or related.
3. 3+ years CRM marketing experience (Retail/FMCG preferred).
4. Strong CRM principles and tech knowledge.
5. Excellent analytical and communication skills.
6. Experience with segmentation, targeting, and personalization.
7. Growth Mindset

Employee Benefits :

• Group Insurance (Group health & life insurance)
• Accident Insurance
• Annual Health Check-up
• Provident Fund
• Long Service Award (Service year rewards)
• Annual Salary Increment (Annual salary review)
• Annual Performance Bonus
• Special Interest Rates for Home Loans
• Staff Uniform (For specific positions)
• Get-well Gift Baskets (Hospitalization visit gifts)
• Financial Assistance/Compassionate Grants (e.g., weddings, funerals, etc.)
• 30% Employee Discount on BEARHOUSE products
• Psychological Counseling Services (Mental health support)
• Travel Reimbursement (For off-site assignments)
• Domestic and International Per Diem (Travel allowance)

🏢 Headquarters (HQ) - Rasa Tower II, 17th Floor

Address: Units 1701-1703, 17th Fl., Rasa Tower II, Phetchaburi Rd., Makkasan, Ratchathewi, Bangkok 10400

Getting Here:

• 🚇 MRT: Phetchaburi Station (Exit 2) – Only a 200m walk to the building.
• 🚆 Airport Rail Link (ARL): Makkasan Station
• 🚢 Canal Boat: Khlong Saen Saep Boat Service
• 📍View on Google Maps