Job Summary

Support the Vice President in overseeing FMCG, food, and confectionery business operations across domestic and international markets. Coordinate cross-functional activities, monitor business performance, and ensure key initiatives are completed effectively and on schedule.

Key Responsibilities

1. Business Performance Monitoring
Consolidate and analyze business performance, KPIs, key issues, risks, and action plans for management reports and business reviews.

2. Cross-functional Coordination
Coordinate with Sales, Supply Chain, Purchasing, Warehouse, Product Development, and QA/QC teams to ensure alignment and smooth business operations.

3. Sales and Commercial Support
Support domestic and international sales activities, including sales performance, promotions, pricing, market updates, and business plans.

4. Supply Chain and Inventory Monitoring
Monitor demand planning, inventory levels, shipment schedules, import activities, and warehouse operations to support business continuity.

5. Product Development Coordination
Track new product development projects and coordinate with relevant teams to ensure timelines and business requirements are met.

6. Quality and Customer Complaint Follow-up
Monitor quality issues, audits, customer complaints, root-cause analysis, and corrective and preventive actions (CAPA).

7. Executive and Meeting Support
Manage the Vice President's schedule, meetings, and work priorities. Prepare meeting agendas, reports, presentations, and supporting documents.

8. Minutes and Action Tracking
Prepare minutes of meetings, clearly identify decisions, responsible persons, and deadlines, and follow up on action items until completion.

9. Internal and External Coordination
Serve as the central point of communication between the Vice President, internal departments, and external partners, including coordinating trademark, copyright, and patent registration. Perform other duties as assigned.

Qualifications

• Bachelor's degree or higher in Business Administration, Supply Chain Management, Food Science, or a related field.
• At least 5 years of experience in the FMCG, food, or confectionery industry.
• Experience coordinating across Sales, Supply Chain, Purchasing, Warehouse, Product Development, and QA/QC.
• Experience in sales planning, demand planning, budgeting, or performance monitoring.
• Good understanding of P&L, cost structures, budget control, margins, and profitability.
• Experience supporting pricing, cost control, or profitability analysis.
• Basic knowledge of commercial contracts and supplier or business partner negotiations.
• Experience working closely with senior executives at Director or Vice President level.
• Good command of English and proficiency in Microsoft Excel and PowerPoint.